Dress arrived late
The actual dress is lovely but the reason I bought it was because it had express shipping but I didn't receive it for eight days so I couldn't wear it to the function I had planned too. Now I don't really need it and am thinking of returning it. Otherwise the dress is lovely, true to size also. Just don't rely on the shipping. Also when I emailed to enquire about the delay no one responded even til today, still no response.
I'm sorry to hear this, responding to our customers is extremely important to us. I have just searched and we have received no emails from the the email address used to leave this review I'm sorry. We're always available to contact through Facebook and Instagram too.
We express post all orders, any delays Auspost have are unfortunately out of our hands. I can see your parcel took 6 business days to arrive, 1 of those was a public holiday in QLD which may have been the cause for delay, Anzac Day was also in this time period. Although rare parcels can take an extra day or 2 but we do everything in our power to get them delivered asap.
I'm so glad to hear you're happy with our Audrey Dress, hopefully another event pops up for you to wear it to otherwise you're more than welcome to return this :)
Sam, Divine Avenue